I have requested cancellation of my membership but they insist on 45 days' notice before they will refund the deposit thereby guaranteeing they get another billing cycle as well as to hold onto my deposit for another 45 days. I have left several messages, send multiple emails with complaints without a single call back or acknowledgment. There is no one available for complaints. We pay for the meal plan and each time we go the park more and more food locations are not open. Over the last year the quality of the park has gone downhill. Used to love this place, have been season pass holders for many seasons, and members for the last year and a half. Remember this is not a real zoo, so only a few but a good walkthrough area. ![]() We went with teens who absolutely love all the thrill rides here, but there is plenty for younger kids too. There are water fountains throughout the park. You should definitely buy the season drink cup as it pays for itself if you go there more than once. Any kiosk with food is ridiculously expensive and might not have a scanner to give you the pass discount. Parking is expansive at $40 and is about 15 min walk from the entrance.įood is typical of these kind of parks. Disappointed too that October fest closed by about 7 on a Saturday. All in all, don’t waste your time going for fright fest, haunted houses or on a Saturday when everyone else is there. Didn’t buy the haunted attractions pass as I’ve heard it’s mediocre and sometimes not all of the haunted houses even open. ![]() Lines were 2-3 hrs for some of the rides. Some of the food areas that were indoor were poorly ventilated so it was better to be outside in 90 degree weather. Went on a Saturday and unfortunately a hot day. I had considered taking some family members that wouldn’t be going on roller coasters but who I thought would enjoy the extra stuff from fright fest. Next came in October to experience fright fest. ![]() This is probably the best time to go with short lines. Near perfect weather and this time is considered in summer peak so open on a weekday. Some opened late ( remember at this time of year park is only open 6-7 hrs) and some of the food kiosks didn’t have scanners to give you discount for pass. Went in April initially and at that time we had a fun trip with the kids for the most part but a lot of rides were closed. We’ve done this and have had different experiences. Worth it if you get a pass and can go multiple times.
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